Privacy Policy for Flowers at Lakeside
Effective Date: January 1, 2025
At Flowers at Lakeside (“Flowers at Lakeside,” “we,” or “us”), your privacy is our priority. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and share your data. This Privacy Policy outlines our practices regarding the information we gather and how it is handled when you use our services, websites, and platforms (collectively, the “Services”).
I. Information We Collect
We collect information from you in the following ways:
1. Information You Provide to Us
- Contact Information: Name, email address, phone number, and mailing address.
- Account Details: Username, password, and account preferences.
- Purchase Information: Records of products or services purchased, recipient details for gift deliveries, and transaction details.
- Occasion Information: Important dates such as birthdays, anniversaries, or holidays for flower delivery.
2. Information We Collect Automatically
- Technical Data: IP address, browser type, device identifiers, operating system, and usage data.
- Usage Details: Pages visited, search history, and interactions with our Services.
- Geolocation Data: General location data collected when you use location-based features.
3. Information from Third Parties
We may receive information from social media platforms if you choose to connect or interact with us through those services.
II. How We Use Your Information
We use the information collected for the following purposes:
- To Fulfill Orders: Deliver the flowers and gifts you purchase and provide customer support.
- To Personalize Your Experience: Offer tailored recommendations and promotions based on your preferences.
- To Improve Our Services: Analyze data to enhance the functionality and user experience of our Services.
- For Marketing: Send promotional materials and updates about Flowers at Lakeside.
We do not sell your personal information to third parties.
III. Sharing Your Information
We may share your information with trusted partners, including:
- Service Providers: Payment processors, delivery services, and IT support providers.
- Legal and Compliance Purposes: If required by law or to protect our legal rights.
IV. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and provide tailored content. The types of cookies used include:
- Essential Cookies: For basic site functionality.
- Preference Cookies: To remember your settings and preferences.
- Performance Cookies: To analyze how you use our Services.
- Advertising Cookies: To deliver relevant promotions.
You can manage or disable cookies in your browser settings.
V. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. However, no system can guarantee 100% security.
VI. Retention Policy
We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
VII. International Users
If you access our Services from outside the United States, your information may be transferred to and processed in the United States. By using our Services, you consent to this transfer.
VIII. Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect or process data from children without parental consent.
IX. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted with an updated “Effective Date.” Please review it regularly for the latest updates.
X. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Phone: (702) 227-4411